Question 1

Can I arrange a visit to the setting?

Accepted Answer

Yes, absolutely! We encourage all parents to visit our playroom and meet Denise before making a decision. To protect our childcare routine and security, visits are scheduled by prior appointment only, usually after 6:00 PM on weekdays.

Question 2

How do I check slot availability?

Accepted Answer

Fill out the contact form specifying your required days and hours, or click the WhatsApp button to chat directly. We will let you know immediately if we have open slots or can add you to our waiting list. Ratios are kept small, so early enrollment is recommended.

Question 3

What activities do children participate in?

Accepted Answer

Our daily routine includes structured learning milestones aligned with EYFS (Early Years Foundation Stage) such as phonic reading, sensory play, painting/crafts, fine motor puzzles, outdoor gardening exploration, music hours, and rest periods.

Question 4

How quickly do you respond to inquiries?

Accepted Answer

We review and reply to all contact messages, emails, and WhatsApp enquiries within 24 hours on weekdays. For inquiries submitted over weekends, we will get back to you first thing on Monday morning.

Question 5

What is your policy for sick children?

Accepted Answer

We require children to stay home if they have a fever, contagious illness, or severe symptoms (like vomiting or diarrhea). Children must be entirely symptom-free for 24 hours without medication before returning. This keeps our facility healthy for everyone.

Question 6

What ages do you accept?

Accepted Answer

We welcome children from 6 months to 5 years old. Our childcare spaces, Montessori toys, and learning pathways are specifically tailored to fit the developmental milestones of early infancy through pre-school age.

Question 7

What are your opening hours?

Accepted Answer

Our standard opening hours are Monday to Friday, from 8:00 AM to 6:00 PM. We are closed on Saturdays, Sundays, and major bank holidays.

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